Takedown and Notice Policy

Effective date: 29 March 2026
Last updated: 29 March 2026

This Takedown and Notice Policy explains how EviWrite ("EviWrite", "we", "us", or "our") handles complaints, notices, and requests relating to allegedly unlawful, infringing, misleading, unauthorised, or otherwise improper material appearing on EviWrite-controlled public surfaces.

This page is intended to clarify process and boundaries. It is not a promise that every complaint will result in immediate removal, and it is not a substitute for legal advice or formal legal process where that is required.

1. Purpose of this Policy

EviWrite operates in an evidential and verification context. In that environment, bad complaints can be just as damaging as bad material.

This Policy exists to make clear that EviWrite may review complaints seriously, but will not treat every assertion, demand letter, or emotional accusation as self-proving.

2. What this Policy covers

This Policy applies to notices concerning material that appears on EviWrite-controlled public surfaces, including for example:

• public website pages;
• public legal, policy, guidance, and reference pages;
• public verification-related pages;
• public receipt interpretation pages;
• public-ledger pages or related public surfaces;
• official public descriptions, badges, mark-related pages, or related controlled content.

This Policy does not automatically apply to content or systems controlled by authorised institutions, licensees, or other third parties outside EviWrite’s direct control.

3. Types of notices EviWrite may receive

EviWrite may receive notices alleging, for example:

• copyright infringement;
• trade mark misuse;
• passing off or false endorsement;
• defamation;
• confidentiality breach;
• privacy concerns;
• unlawful or harmful content;
• false certification or false verification implications;
• unauthorised use of EviWrite marks, badges, or symbols;
• misleading or outdated public material.

4. EviWrite’s general approach

EviWrite may review and respond to notices in a manner it considers appropriate in the circumstances.

That may include:

• requesting more information;
• assessing whether EviWrite controls the relevant material;
• reviewing whether the complaint is properly evidenced;
• evaluating whether the notice is legally or factually coherent;
• distinguishing between actual unlawfulness and mere disagreement;
• narrowing the issue;
• removing, restricting, annotating, or declining to remove the material;
• preserving relevant records.

EviWrite does not operate on a “complaint equals takedown” basis.

5. No automatic removal

EviWrite is not obliged to remove material merely because someone asserts that it should be removed.

A complaint may be incomplete, abusive, tactical, mistaken, or designed to suppress legitimate material. EviWrite may therefore refuse or delay action where it reasonably considers that the notice is unsupported, unclear, misdirected, or otherwise inadequate.

6. What a notice should include

Anyone submitting a notice should provide sufficient detail to allow a meaningful review.

A proper notice should usually include:

• the complainant’s name and contact details;
• the specific URL, page, or material complained of;
• a clear description of the issue;
• the legal or factual basis of the complaint;
• identification of the right or interest said to be affected;
• supporting evidence reasonably necessary to understand the complaint;
• where relevant, an explanation of why EviWrite is believed to control the material.

Bare assertions are weak. Specificity matters.

7. Copyright and intellectual property notices

Where a notice alleges copyright or related intellectual property infringement, it should identify:

• the work or right said to be infringed;
• the allegedly infringing material on the EviWrite-controlled surface;
• the basis on which the complainant claims the relevant rights;
• why the use is said to be unlawful.

EviWrite may decline to act on vague or unsupported IP complaints.

8. Brand, badge, and mark-related notices

EviWrite may also receive notices relating to misuse of:

• the EviWrite name;
• logos or badges;
• certification language;
• the circled e symbol where presented as official;
• verification marks or official-looking trust signals.

Where those uses appear on EviWrite-controlled surfaces, EviWrite may review them under this Policy and related policies.

Where such misuse occurs outside EviWrite-controlled surfaces, the issue may still be reportable to EviWrite, but takedown action may depend on the platform, host, registrar, or other third party controlling the relevant location.

9. Notices about public verification or receipt meaning

EviWrite may receive complaints arguing that a public state, receipt page, or verification-related result should be removed or changed.

EviWrite will not treat disagreement with meaning as a valid takedown basis by itself.

If the issue concerns:

• factual inaccuracy;
• misidentification;
• wrong record association;
• unauthorised public implication;
• misuse of an official signal;
• technical error in public display,

EviWrite may review the matter.

If the issue is simply that a person dislikes the existence of a defined verification state or its implications, that alone may not justify removal.

10. Misdirected notices

Some complaints are made to the wrong entity.

If the material is actually controlled by:

• an authorised institution;
• a licensee;
• a third-party publisher;
• a separate platform;
• a social or media service;
• a host or registrar outside EviWrite’s control,

then EviWrite may not be the correct takedown point.

EviWrite may choose to respond, redirect, or decline accordingly.

11. Preservation of records

Where a notice raises a potentially serious issue, EviWrite may preserve relevant records while it reviews the matter.

Preservation does not imply agreement with the complaint. It is simply the opposite of acting carelessly.

12. Counter-context and response rights

Where appropriate, EviWrite may consider information from the person or entity associated with the material in question before deciding what to do.

EviWrite is not required to decide every dispute on one side’s untested version of events.

13. Frivolous, abusive, or bad-faith notices

EviWrite may reject, ignore, or respond robustly to notices that are, in its view:

• abusive;
• obviously bad faith;
• knowingly false;
• intimidation tactics;
• legally incoherent;
• designed to suppress accurate material without proper basis.

A formal tone does not make a weak notice stronger.

14. Outcomes

Following review, EviWrite may choose to:

• take no action;
• request clarification;
• restrict access;
• remove the material;
• revise wording;
• add context or qualification;
• preserve the material pending further review;
• refer the matter to advisers or relevant counterparties;
• require use of formal legal process.

The outcome will depend on the actual issue, evidence, control, and risk.

15. Timeframes

EviWrite does not guarantee a fixed response or takedown timeframe for every notice.

Response timing may depend on:

• urgency;
• clarity;
• evidence quality;
• legal complexity;
• whether EviWrite controls the material;
• whether the issue raises security, rights, or public-trust concerns.

16. No public dispute forum

The EviWrite site is not a public tribunal for airing unresolved private disputes through pressure notices.

Where a matter requires formal adjudication, EviWrite may decline to substitute itself for the proper forum.

17. Reporting a notice

Notices under this Policy should be sent to:

contact@eviwrite.com

Use a clear subject line and include the relevant URL or URLs.

18. Changes to this Policy

EviWrite may update this Policy from time to time to reflect changes in law, service structure, public surfaces, or operational posture.

19. Final point

A serious notice process should remove what is truly improper without becoming a cheap tool for silencing what someone merely wishes would disappear.